Return, Refund & Replacement Policy
Return, Refund & Replacement Policy
The Baking Kaur specializes in freshly prepared custom cakes, flowers, and hampers.
As our products are perishable and often customized, returns are generally not accepted once an order has been delivered.
Refunds or Replacements
Refunds or replacements may be provided in the following cases:
- Wrong product delivered
- Damaged product delivered
- Significant quality issue reported within 2 hours of delivery
- Missing item in the order
To request assistance, please contact us with photographs and order details within 2 hours of receiving the order.
Customized cakes, personalized products, flowers, and gift hampers are non-returnable and non-refundable unless a delivery or quality issue occurs.
Support
WhatsApp: +91 8218862928
Email: thebakingkaur@gmail.com
The Baking Kaur reserves the right to review each case individually and provide an appropriate resolution, including replacement, partial refund, or store credit where applicable.
Cancellation Policy
Orders can be cancelled before preparation begins. Customized and same-day orders may not be eligible for cancellation once production has started.
Contact Us
For any concerns regarding your order, please contact us through WhatsApp or email. Our team will review and respond as quickly as possible.
